Marlow by At Coeur, is an AI front desk built for pilates studios. It answers the questions your schedule page can't and books them into an intro class before they close the tab.
.png)
It does, and it's good at what it does. Your platform's AI works inside your app, for people who have already found you, already created an account, already committed. It manages waitlists and predicts no-shows and writes your marketing emails.
Marlow works on your public website, on the person who has never heard your studio's name and is thirty seconds from deciding you're not for them.
Those are two different problems. One of them is the reason your intro numbers are flat.
A chatbot is a purple bubble in the corner that pops up with "Hi! 👋 How can I help you today!" and then can't answer anything specific. Everyone has learned to close it in under a second.
Marlow doesn't look like that. It's designed into your site using your brand, your aesthetic, your tone, because you're a boutique studio and the atmosphere is the product.
The bigger difference is underneath. A chatbot gets pointed at your homepage and left to guess. Marlow gets built on your actual customer research: three years of your reviews, your Instagram comments, and the reviews of every studio near you, run through our insight system to find the exact language your clients use and the exact fears your beginners have. Then we layer on your live schedule, your instructors, and your policies.
One of those knows what's on your website. The other knows what your customers actually think.
Before we ever get on a call, we run your reviews, your social comments, and your competitors' feedback through our insight system.
It tells us the language your happiest clients use, what your information was hard to find, and what people are complaining about.
You get to keep the insight brief at the end of our call either way.
We come to this call having already analyzed your customer feedback across multiple platforms. We confirm what we found and have you fill in what reviews can't tell us: your class types, your intro offer, your policies, your contraindication rules, and where you want Marlow to stop and hand off to you.
We train Marlow on your studio, design it into your site, and wire it to your booking platform so it's working from your live schedule, not a PDF that goes stale in three weeks.
Marlow will use your colors, your logo, your tone, down to the phrasing you'd actually use. What emerges isn't a widget bolted onto your site. It's your front desk, extended.
Before a single client ever sees it, you do. A private link lets you press on every answer, every edge case, every tone. We refine until it's indistinguishable from you on your best day.
Every month you get a report: conversations, questions asked, intro classes booked, and where people got stuck.
Every question Marlow gets is a piece of customer research you were never collecting before. Combined with the reviews and comments we keep monitoring, it tells you what to fix on your website, what to put in your next email.
Marlow gets sharper each month, and so does everything else you're saying to prospects.
